Warranty

Quality Assurance.

We designed G-RO to last a lifetime and stand behind the quality of our products. Our luggage is performance tested using stringent standards and rigorous tests of strength, durability, and dependability.

Lifetime Guarantee.

If you have a problem with your G-RO or related devices caused by manufacturing defects in material and workmanship, G-RO will fix or replace the product at no charge to you.

This lifetime warranty applies to the lifetime of the first purchaser or gift recipient of the G-RO product. Our warranty does not extend to individuals who cannot verify purchase or provide a gift receipt.

This lifetime warranty does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example).

Create a ticket with our customer service to report any issues with your G-RO. We also recommend downloading our App to activate your warranty and submit damage reports.

© 2017 Travel-Light, Ltd. All Rights Reserved.